THE PICOS DE EUROPA EXPERIENCE PEAKS CLUB

TERMS & CONDITIONS

TOUR STRUCTURE

The tour company reserves the right to make changes to the structure of the tour program in advance of the tour start date where it considers it necessary to do so & will consult with the clients in advance. The circumstances where changes may be required may include weather conditions, flight/airport connection changes, cost increases of hotels, transport, guides or such other events that are material to the company not incurring a financial loss.  

DEPOSIT

A deposit of €300 is required to reserve a place on tour.  The Deposit should be paid immediately to ensure that the tour company Rumbo a Picos can confirm your reservation & to ensure that the minimum number required to run the tour has been reached.  

FINAL PAYMENT

Final payment must be made not later than 30 days before the tour start date.   

CANCELLATION POLICY

• The tour company Rumbo a Picos reserves the right to cancel the tour if there is not a minimum number of participants up to 30 days before the tour start date.  In the event of such cancellation, participants shall be refunded 100% of the payments they have made to the tour company Rumbo a Picos. The refund shall be made by Bank Transfer to the client’s bank account within 7 days of the notified cancellation. 
• If the client cancels his/her booking before the tour start date,  to cover the tour company’s costs & administrative expenses, the company will retain for cancellation before 90days/€50, 60days/€100, 30days/€150 and will refund to the client all other payments received by the company from the client.
• If the client cancels his/her booking within 30 days of the tour start date, the tour company will not give the client any refund.
• The tour company reserves the right to modify the tour program and itinerary in the event of circumstances outside of its control, such as Force majeure, severe or unsuitable weather, or any other circumstances it considers necessary to ensure the safety of the tour participants. 
• If a participant decides to abandon the tour for any reason, he/she should inform the Guide in writing. The participant must pay for any related expenses.  

INSURANCES 

INSURANCE INCLUDED IN THE PRICE. This insurance covers exclusively the risks related to your hiking activities with us and as a passenger in our company transport foreseen in the trip. It does not cover travel insurance.  

All customers must have travel and medical insurance. They should bring a copy with them and give it to the Rumbo a Picos leading guide at the start of the trip. Your insurance should include adequate protection for overseas medical treatment, evacuation/repatriation, your baggage and equipment and travel cancellation expenses. 

You must also carry with you your E111 card and make sure that it is “in date”. 

You may make your arrangements regarding your travel insurance, or if you prefer, you can purchase travel insurance from us.  Ours covers specialised adventure activities, including assistance and cancellation.  Please ask for our travel insurance with the table of benefits.